Level 1: Direct Care Fundamentals

Format: 12 hours | 100% Virtual
Ideal for: New caregivers or those seeking a strong foundation

What You’ll Learn:

The role and responsibilities of a direct care worker

Person-centered care and professional ethics

Effective communication and boundary-setting

Infection control basics and body mechanics

Stress management techniques and emergency response readiness

Why It Matters:
This level prepares you for any care setting with the essentials to deliver compassionate, competent care.

Level 2: Direct Care Associate

Format: 12 hours | 100% Virtual
Ideal for: Caregivers looking to deepen their knowledge

What You’ll Learn:

How to support individuals with dementia, developmental disabilities, and mental illness

Cultural competency and inclusive communication

Supporting individuals through trauma, grief, and end-of-life

Planning engaging daily activities and understanding legal guardianship and family dynamics

Why It Matters:
Build the emotional intelligence and practical tools to support a diverse range of individuals and care scenarios.

Level 3: Home and Direct Care Specialist

Format: 6 hours | 100% Virtual
Ideal for: Caregivers supporting individuals in their home environment

What You’ll Learn:

Safe and effective home cleaning strategies

Nutritional meal planning tailored to individual needs

Shopping and food label strategies

Person-centered support with daily living activities

Why It Matters:
Help individuals live independently with dignity by supporting the daily routines that keep life running smoothly.

Level 4: Personal Direct Care Specialist

Format: 36 hours | Hybrid (Virtual + In-Person Skills Labs)
Ideal for: Advanced caregivers seeking clinical and personal care skills

What You’ll Learn:

Hands-on techniques for bathing, grooming, dressing, toileting, and mobility

Support for chronic conditions like diabetes, Parkinson’s, and COPD

Advanced infection control, medication assistance, and emergency preparedness

In-person labs to practice real-world caregiving scenarios

Why It Matters:
This is where you master the art and science of direct care—preparing you to take on complex care needs with confidence.